With Forefront-DM it's easy to turn you electronic remittance advice into meaningful and actionable information.

First Forefront's ETL process is used to automatically load and prepare your data. Then our comprehensive dashboard allows you to quickly spot target areas and drill into the details. You can look at root causes, payers, and responsible areas. Trending data is quick and easy.

Use Forefront-DM to build worklists and develop action plans.

Forefront-RT provides a comprehensive dashboard allowing you to gain insight into your referrals. Using Forefront-RT you easily track and trend referrals, and drill into the details all the way down to the charge level.

With Healthcare reform on everyone's minds, patient satisfaction is more important than ever. Timely and quality conclusions to patient concerns are an important part of a positive patient experience. Forefront-PCT is your solution for Patient Concern Tracking.

While patient surveys are useful, they do not address immediate patient concerns. Forefront-PCT enables you to manage concerns by providing electronic tracking to ensure that patient concerns are addressed and resolved in a timely manner.

Concerns are logged into Forefront-PCT where the patient liaison can generate acknowledgement letters, send concerns to the appropriate parties for research, and generate closure letters when responses are received for case resolution.

Forefront-PCT provides a central repository for all internal and external correspondence and documentation surrounding concerns, providing a rich audit trail that leads to a higher level of accountability. All the data you need for audits and government compliance is readily available when you need it. Forefront-PCT also provides alerts, email notifications, and reports based on time-frames to ensure concerns are addressed.

Forefront-PCI is your solution for Patient Check In, Patient Flow, and Wait Time analysis; with three different variations we have the right solution for your needs. Forefront-PCI has been used in Main Admitting Departments, Outpatient Service Areas, Laboratory Draw Sites, Emergency Departments, and Cardiac Surgery Centers. Forefront-PCI includes drag-and-drop rooming, patient transfers, and is easily customized to meet your specific needs.

Forefront Technologies implementation services include services for project management and the installation of applications at client sites. We also provide services for implementing third party vendor products and outsourcing.

Please see "Third Party Implementations" in our " Experience " section for a partial list of third party vendors.

• Vendor portal
• Bad debt approval work lists with auto-account transfer
• Online adjustments with approval work lists and auto-posting
• Insurance verification work lists
• Follow-up work lists
• Claim edits
• 835 and 837 splitting and processing.
• Denials management
• Real-time error checking and alerts (including, but not limited to, registration errors and duplicate medical records).
• Dashboards and KPI reporting
• Document imaging, OCR, and indexing
• ERA processing, reporting, and trending
• Financial charts and reports
• Admitting QA work lists and reporting
• Agency payment processing
• Automated alerts via email and text messaging
• Automated discounts and write-offs
• Automated eligibility checks
• Automated reporting
• Bank payment processing with auto-posting
• CDM maintenance
• CDM price modeling
• Third party interfaces and outsourcing automation
• Customer concern tracking and follow-up
• Customer service QA tracking and reporting
• Electronic census reporting
• Patient payment receipt and accounting system
• Employee information and access management
• Insurance eligibility site interface
• Registration and pre-registration work lists
• Patient assistance tracking
• Patient check-in and location tracking w/ graphical interfaces
• Patient quotes and estimates
• Patient valuables tracking
• Payer performance report cards
• Payment plan processing
• Time and attendance
• Scripting engine

Forefront Technologies provides a wide range of consulting services including vendor selection, project management, custom programming, process improvement, and more.

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