FOREFRONT TECHNOLOGIES

Healthcare and Laboratory Consulting and Software Services Since 1990

Business Intelligence, Process Improvement, Automation, and Software Development

Specializing in Revenue Cycle, Finance, Healthcare, and Laboratory Information

What's New

ABOUT FOREFRONT

Forefront Technologies has been providing consulting services and software solutions since 1990, bringing value to customers both large and small throughout the United States and parts of Europe. We have experience both as software developers and end-users giving us a full understanding of customer needs. At Forefront Technologies the customer always comes first.

OUR HISTORY

Forefront Technologies was first formed to provide consulting services to laboratories and then expanded into the healthcare environment. First providing consulting and support services, it quickly branched out into custom software development and then into product development. It's first products provided reporting tools and SQL interfaces to non-SQL databases. Forefront has worked on the development of virtually all types of software from user applications for data entry, work lists, and reporting; to system software like device drivers, operating systems, networks, databases, language processors, scripting engines, interface engines, instrument control, real-time data collection, and system utilities. Our broad range of experience gives us a richer understanding of software interactions and integration than most companies.

SELECT A SITE BELOW

Client Portal
Dealer Sourcing
Demo Server

GLOBAL EXPERIENCE

EXPERIENCE

PERSONALIZED ATTENTION AND FLEXIBILITY

FOREFRONT TEAM MEMBERS

Forefront Technologies was formed in 1990 to provide consulting services to laboratories and then expanded into the healthcare environment. First providing consulting and support services, it quickly branched out into custom software development and then into product development. It's first products provided reporting tools and SQL interfaces to non-SQL databases. Forefront has worked on the development of virtually all types of software from user applications for data entry, work lists, and reporting; to system software like device drivers, operating systems, networks, databases, language processors, scripting engines, interface engines, instrument control, real-time data collection, and system utilities. Our broad range of experience gives us a richer understanding of software interactions and integration than most companies.

Wes Suddaby
Owner / Principal Consultant

Photo of Me

Wes has extensive experience in Healthcare and Information Technology. Most recently he worked at John Muir Health where he managed a team of analysts supporting all areas of the Revenue Cycle in both Epic and non-Epic environments. His Epic responsibilities also included Community Connect. Wes has also held several positions as a software engineer developing software at all levels from operating systems up through end user applications.
LinkedIn Profile: https://www.linkedin.com/in/wessuddaby

Kim Suddaby
Director Marketing and Sales

Photo of Me

Kim brings to Forefront Technologies experience with Patient Relations and Customer Service. She has worked in Member Services at Kaiser Permanente and at John Muir Health as the Patient Concern Liason where she was instrumental in setting up formal processes and procedures for addressing patient concerns.
LinkedIn Profile: https://www.linkedin.com/in/kimsuddaby

OUTSTANDING RESULTS

EXAMPLES OF OUR WORK

Click on an image for a larger view


Analyze your Denials

Denials Charts

AR Dasboard

AR Dasboard for Epic Community Connect and Other Systems

Analyze your Referrals

Analyze your Referrals

Procedure Code Review

Procedure Code Review

Analyze Registration Times

Registration Time Analysis

Bank Deposit Recon

Drag and Drop Batches to Deposits Reconciliation

Patient Concerns

Patient Concerns - Open a New Case

Worklists

Patient Concern Worklists

SOLUTIONS

SOLUTIONS

Click on the buttons below for more information.

The demand for real-time information about your business, patient population and outcomes is not just a convenience but a requirement in today's market. Information leading to reduction of operational overhead, increased reimbursement rates, ACO accreditation and improved outcomes has necessitated the need for detailed information about your business.

The Forefront Data Warehouse & Business Intelligence suite features an end-to-end BI and streamlined data warehouse solution for healthcare entities without breaking the budget!

This suite features:

  • Easy to navigate user interface
  • Simple configuration
  • Completely web based user interface
  • Output to any device
  • Creation of the data warehouse
  • Extract Transform and Load (ETL) processes to keep the warehouse up to date
  • Reporting/business intelligence tool
  • Multi-dimensional analysis
  • Drill downs and filtering
  • Database agnostic
  • Cross database aggregation
  • Dashboards
  • Alerts
  • Security at the user, group, and report levels
  • Extra security features for patient name and social security number
  • Work lists
  • Visibility into patient information
  • Work group collaboration
  • Compatible with systems such as Epic®, McKesson®, Meditech®, and others running on Oracle®, SQL Server®, or ODBC compliant data repositories.

Ensuring all your deposits are accounted for and all patient cash has been posted is essential to a healthy revenue cycle, but can also be time consuming. Forefront's Bank Recon application helps automate that process saving time and valuable resources. Sites have seen between 75 and 96 percent of their deposits auto-matched giving your reps more time for other tasks. No more maintaining reconciliation spreadsheets and with our "Close a Month" feature you can be sure no changes are made after the month is reconciled.

Some of the Features Include:

  • Standardized input files
  • Rule based background auto-matching of batches to deposits
  • Enhanced lockbox auto-matching
  • Drag and Drop manual matching
  • Quick search links and Advanced Search capabilities
  • Clearing account support
  • Ability to separate a batch into sub-batches for Cash, Credit Cards, and Checks
  • Ability to add multiple non patient cash adjustments per deposit and categorize non patient cash
  • Ability to add adjustments and edit certain deposit info from the matching screen
  • Ability to hold 835/ERA files before sending them to Epic or other EHR until the money is deposited (prevents money from being posted until it is actually deposited)
  • Drill downs to check ERA details and EOBs from the matching screen (where information is available)
  • Drill downs to batch details from the matching screen
  • Ability to close balanced months to prevent future changes

We also have the ability to:

  • Pull data directly from your EHR
  • Automate bank downloads from the banks SFTP site or website
  • Parse and use 835 data (ERA data) where available and necessary
  • Accept non-standard/custom files
  • Customize the application to meet your needs

With Forefront-DM it's easy to turn you electronic remittance advice into meaningful and actionable information.

First Forefront's ETL process is used to automatically load and prepare your data. Then our comprehensive dashboard allows you to quickly spot target areas and drill into the details. You can look at root causes, payers, and responsible areas. Trending data is quick and easy.

Use Forefront-DM to build worklists and develop action plans.

Forefront-RT provides a comprehensive dashboard allowing you to gain insight into your referrals. Using Forefront-RT you easily track and trend referrals, and drill into the details all the way down to the charge level.

With Healthcare reform on everyone's minds, patient satisfaction is more important than ever. Timely and quality conclusions to patient concerns are an important part of a positive patient experience. Forefront-PCT is your solution for Patient Concern Tracking.

While patient surveys are useful, they do not address immediate patient concerns. Forefront-PCT enables you to manage concerns by providing electronic tracking to ensure that patient concerns are addressed and resolved in a timely manner.

Concerns are logged into Forefront-PCT where the patient liaison can generate acknowledgement letters, send concerns to the appropriate parties for research, and generate closure letters when responses are received for case resolution.

Forefront-PCT provides a central repository for all internal and external correspondence and documentation surrounding concerns, providing a rich audit trail that leads to a higher level of accountability. All the data you need for audits and government compliance is readily available when you need it. Forefront-PCT also provides alerts, email notifications, and reports based on time-frames to ensure concerns are addressed.

Forefront-PCI is your solution for Patient Check In, Patient Flow, and Wait Time analysis; with three different variations we have the right solution for your needs. Forefront-PCI has been used in Main Admitting Departments, Outpatient Service Areas, Laboratory Draw Sites, Emergency Departments, and Cardiac Surgery Centers. Forefront-PCI includes drag-and-drop rooming, patient transfers, and is easily customized to meet your specific needs.

Forefront Technologies implementation services include services for project management and the installation of applications at client sites. We also provide services for implementing third party vendor products and outsourcing.

Please see "Third Party Implementations" in our " Experience " section for a partial list of third party vendors.

  • Vendor portal
  • Bad debt approval work lists with auto-account transfer
  • Online adjustments with approval work lists and auto-posting
  • Insurance verification work lists
  • Follow-up work lists
  • Claim edits
  • 835 and 837 splitting and processing.
  • Denials management
  • Real-time error checking and alerts (including, but not limited to, registration errors and duplicate medical records).
  • Dashboards and KPI reporting
  • Document imaging, OCR, and indexing
  • ERA processing, reporting, and trending
  • Financial charts and reports
  • Admitting QA work lists and reporting
  • Agency payment processing
  • Automated alerts via email and text messaging
  • Automated discounts and write-offs
  • Automated eligibility checks
  • Automated reporting
  • Bank payment processing with auto-posting
  • CDM maintenance
  • CDM price modeling
  • Third party interfaces and outsourcing automation
  • Customer concern tracking and follow-up
  • Customer service QA tracking and reporting
  • Electronic census reporting
  • Patient payment receipt and accounting system
  • Employee information and access management
  • Insurance eligibility site interface
  • Registration and pre-registration work lists
  • Patient assistance tracking
  • Patient check-in and location tracking w/ graphical interfaces
  • Patient quotes and estimates
  • Patient valuables tracking
  • Payer performance report cards
  • Payment plan processing
  • Time and attendance
  • Scripting engine

Forefront Technologies provides a wide range of consulting services including vendor selection, project management, custom programming, process improvement, and more.

Click here for contact information

CONTACT US TODAY

CONTACT US

Forefront Technologies
PO Box 214
Clayton, CA 94517

(925) 363-5601
info@ForefrontTechnologiesOnline.com

Please leave us a message: